Terms of reservation
Terms of reservation
Örninpolku 10 99300 Muonio
+358 (0)400 505952
The customer undertakes to comply with these and merchant-specific conditions when purchasing products and services in Matka-Villa's Internet services.
- The prices shown in the online service include VAT.
- We apply dynamic pricing in accommodation. Prices depend on the time and vary monthly, weekly and daily.
- We sell products to adults and corporate customers.
- We reserve the right to change prices.
- The customer is responsible for the correctness of the information they provide.
- We reserve the right to change our terms of delivery. Before placing an order, the customer must familiarize himself with the delivery conditions valid at any given time.
Terms of reservations
In order to guarantee the success of your arrangements in the best possible way, we require compliance with the following conditions and recommendations, unless otherwise agreed separately. These Booking Terms only apply to bookings made directly to us. Different booking channels may have different conditions.
The reservation is confirmed by paying an advance payment, the amount of which is 100% of the total amount of the reservation. Payment is due immediately upon booking.
The reservation is binding after the payment is made and after this the entire reservation fee is retained as a cancellation fee.
For compelling reasons, the host has the right to transfer the reservation to another accommodation facility of at least the same standard after consulting with the customer. The host compensates the subscriber for the direct costs incurred by the transfer.
If the advance payment has not been paid during the reservation day, the reservation is considered canceled.
Matka-Villa is at your disposal on the day of arrival at 17:00. Handing over the car on the day of departure by 11:00 a.m.
If any problems arise in connection with the car, the renter is obliged to inform the lessor of them immediately, and to do his part to help fix the problems or defects quickly. If the renter causes additional damage to the car through his own actions, the lessor can charge the renter compensation for the damage caused.
The renter can deviate from these conditions, in which case the deviating conditions will be announced separately with the order.
We recommend that you have your own personal travel insurance for possible exceptional situations and cases, because the host is not obliged to accept a cancellation without cancellation costs based on e.g. a medical certificate or something similar.
In addition to the mandatory traffic insurance, Matka-Villa has comprehensive insurance with a self liability of 1,200 euros in the event of damage (excluding car service and windshield stone hits, where the self liability is 0 euros). The car comes with a paper Green Card certificate for trips abroad. Car's insurance covers damages to the car, but we recommend that you keep your own personal travel insurance up to date for possible personal damages to you or your belongings.